Last updated: January 2025
Chauhan Industries ("we," "our," or "us") operates the website and provides plastic waste management and recycling services. This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our service and the choices you have associated with that data.
We use your data to provide and improve the service. By using the service, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of personal information:
Contact Information: Name, email address, phone number, postal address, and company details when you contact us or request our services.
Business Information: Company name, GST number, business type, waste generation details, and specific service requirements.
Communication Records: Records of your communications with us, including emails, phone calls, and messages through our website.
Payment Information: Billing address and payment details when you engage our services, though we do not store credit card information.
We automatically collect certain information when you visit our website:
Device Information: Information about the device you use to access our website, including IP address, browser type, and operating system.
Usage Data: Information about how you use our website, including pages visited, time spent on pages, and referring websites.
Cookies and Similar Technologies: We use cookies and similar tracking technologies to enhance your experience on our website.
We use the collected information for various purposes:
Service Provision: To provide, maintain, and improve our plastic waste management services.
Communication: To communicate with you about our services, respond to your inquiries, and provide customer support.
Business Operations: To process transactions, manage accounts, and maintain business records.
Legal Compliance: To comply with applicable laws, regulations, and legal processes.
Marketing: To send you promotional materials about our services, with your consent where required by law.
Website Improvement: To analyze website usage and improve our online presence.
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
We may share your information with trusted third-party service providers who assist us in operating our business, such as payment processors, logistics partners, and IT service providers. These parties are bound by confidentiality agreements.
We may disclose your information when we believe in good faith that such disclosure is necessary to comply with legal obligations, protect our rights, ensure safety, or investigate fraud.
In the event of a merger, acquisition, or sale of business assets, customer information may be transferred as part of the transaction.
We may share information with environmental and regulatory authorities as required for compliance with waste management regulations.
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure data transmission using encryption protocols
Access controls and authentication mechanisms
Regular security assessments and updates
Employee training on data protection practices
Secure storage of physical and electronic records
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. Specific retention periods include:
Customer records: Maintained for the duration of our business relationship and up to 7 years thereafter for legal and tax purposes
Communication records: Retained for 3 years from the last communication
Website usage data: Typically retained for 2 years
Marketing data: Retained until you opt out or withdraw consent
Depending on your location, you may have the following rights regarding your personal information:
Access: The right to access and receive a copy of your personal information
Rectification: The right to correct inaccurate or incomplete personal information
Erasure: The right to request deletion of your personal information under certain circumstances
Restriction: The right to restrict the processing of your personal information
Portability: The right to receive your personal information in a structured, machine-readable format
Objection: The right to object to the processing of your personal information for marketing purposes
Withdrawal of Consent: The right to withdraw consent where processing is based on consent
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small text files stored on your device that help us:
Remember your preferences and settings
Analyze website traffic and user behavior
Improve website functionality and performance
Provide personalized content and advertisements
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer your information, we ensure appropriate safeguards are in place to protect your data.
We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the new privacy policy on our website and updating the "Last updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us:
Chauhan Industries
A-111, Vikas Tower, G-Block
Community Center, Vikaspuri
New Delhi - 110018, India
Email: privacy@chauhanindustries.com
Phone: +91 98765 43210
GST: 07BFPPC3224K1ZG
This privacy policy is governed by and construed in accordance with the laws of India. Any disputes arising under this policy will be subject to the exclusive jurisdiction of the courts in New Delhi, India.
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by this privacy policy.
Thank you for contacting us. Our team will reach out to you soon with the information you requested.